Chat in real time users VIA the web.

Included in the program's standard price - a $199 value!

Handle unlimited live support sessions.

Automatically transfer users to a ticket screen if staff is unable to answer a chat.

Auto-deactivation of the system if staff members cannot attend to chats.

Post instant replies to common questions using the Common Question Cache.

E-Mail chats to users and to the company email.

Keep backups of completed chats.

Prevent HTML content from being posted to sessions.

Ban IPs, preventing users from abusing the system.

Instant notification of new live support sessions.

Custom alert tunes!

Fully template based for seamless web site integration.